Our services

Debt Collection

Our debt collection department provide a reliable, accurate, practical and responsive debt collection service to all our clients in Accra, and across Ghana.

Methodology for recovering debts

Our experience in this field has shown that no two situations are alike, each client has individual requirements and each customer reacts differently once we initiate a debt collection process. However, one thing remains the same in that all debts need to be acted on sooner rather than later. It is also a fact that a debt becomes increasingly more difficult to collect the longer it is left.

You would quickly notice that using us would improve the chances of successful collection. By using us you can be confident that your interests are being looked after, leaving you free to direct your energy where it is most needed i.e. your business.

As a matter of courtesy, we always send out demand notices and where necessary we follow these up with telephone calls and personal visits. Our practice is to endeavour to collect the debt without having the matter referred to lawyers to initiate legal proceedings. Where it becomes clear to us that the debt cannot be collected without going to court, we refer the matter to law firms we work with for them initiate court proceedings.

Debt written in a booklet

Charges

However long it takes, however large or small the debt is, we do not charge for unsuccessful work. To ensure value for money and also our own commitment to this matter, we operate on a “no win, no fee” basis. Upon successful collection of the debt, our normal fee is 10%.  For debts involving very high amounts this percentage is negotiated downwards. All expenses for collection are bound by you

Communication Between You and Us

To achieve our aim of providing you with services of the highest quality, it is important that we and our clients share an understanding of the basis on which we provide our services and how we each operate.  In the course of our representation, we will need your full co-operation and that of others working for you.  We will rely on you to furnish or to cause others to furnish to us the information and assistance we consider necessary to carry out the representation in a timely, effective and professional manner.

 
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Frequent Reports

Reports as to the progress of a debt collection are available on a monthly (or other period preferred by the client) basis giving a comprehensive insight into its progress.